FAQs

When do you ship out orders?

We ship out the week after our sales end, which in this case is: March 18. If you have any additional questions, you can check out our Shipping Policies page for more info.

Do you table at conventions?

We do occasionally (and were planning on Emerald City Comic Con this year before it got postponed!) You can sign up for our mailing list, or follow us on Twitter or Instagram for updates. 

Do you ship internationally?

Yes! Shipping rates are automatically calculated at checkout.

An item I'm interested in is sold out. Will you be restocking before your sale ends?

Unfortunately no. We restock for every store opening, but once an item is out, we will not have any others on hand until next time.

Who designs your merchandise?

All four of us do! We design all the pieces we sell.

When will my order ship?

We'll be shipping out all orders in the week after the store closes.

Can I send my order as a gift?

Yes, please let us know in the order notes and we will not include pricing on the packing slip.

I can't find my package! What do I do?

Contact your local postal carrier first and be sure to take next steps with them, such as filing a lost mail claim. We are not responsible for any lost or stolen mail.

I need to return something! What do I do?

If an item arrives broken or otherwise defective, please contact us & we will arrange for you to return it and we'll send a replacement. We do not accept returns for undamaged merchandise. 

If you have any additional questions, You can check out our Shipping Policies page for more info.

I changed my mind about the items in my order. Can you edit my cart?

Please send an email to us with your order confirmation number and we can combine items. Note: This must be done before we ship items out, and if items are substantially different in weight, we may have to charge you additional shipping. We'll email you a confirmation before we do, though!

Can I carry your products in my storefront?

Please send us an email to discuss wholesale.